SopiGuard is not responsible for any lost or stolen items, or items damaged in transit. For more information, please contact your local post office for further assistance. Please keep in mind that we cannot foresee how long your item will remain in customs, and this may slow the delivery process. In most cases, international mails should arrive within 2 to 3 weeks, but can sometimes take up to 8 weeks depends on various of reason. Most of the time international tracking numbers will not update outside of the United States. Standard shipping speed will take 1 to 5 business days, expedited shipping will take 1 to 3 business days depends on your distance from Los Angeles. We ship orders same or next business day (can take up to 2 days during Thanksgiving / Christmas). Transit time will be around 3 to 7 business days for all UPS Worldwide shipments instead of the original 2 to 5 days. UPS Worldwide Express Mails can take extra days to process during pandemic.

Most of the mails will be delivered in around 3 weeks, but there were very few shipments took 2 months to be delivered in the past year because of the Covid19. International Postal Mails can take from 2 to 8 weeks depends on the distance from USA, and other various of reason during pandemic. USPS Priority Mail can take up to 5 business days during pandemic.

Most of the shipment will be delivered on time, but it is normal to see delay from USPS tracking updates. We are looking at average transit time of 3 to 6 business days, and can take up to 10 business days (rare).

USPS First Class mail suffers delay during pandemic.

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